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Customer experience
What the customer sees
One Greyline experience, not a sequence of vendor brands. Step through the full journey.
GREYLINEStep 1 of 9
What do you want to protect?
Behind the scenes
1Selections create a canonical risk profile
2Only missing fields are asked; address entered once
3Property, vehicle, MVR and prior-carrier data pulled automatically
4Market routing picks rater, direct API or wholesale path per exposure
5Portfolio optimizer compares one-carrier to fully split structures
6AI answers 24/7; licensed advisor joins for advice
7Bind requires licensed human approval; written to AMS
8Service requests logged to account with no re-keying
9Whole household re-optimized 120 days before renewal